Cancellation Policies

Cancellation Policies

In effect as of January 2017

Your appointments are very important to the team members of SELAH. The appointment is reserved especially for you

We understand that sometimes schedule adjustments are necessary and life can be a little unpredictable. Therefore, we respectfully request that you contact us with at least 24 hours notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Because of this, clients on our waiting list may miss a chance to receive services they may have been waiting to schedule.

Because we reserve our services for you personally, appointments will now be held with a credit card stored securely on file and text/email reminders will be sent out 48 hours in advance. If requested notice is not provided, a cancellation fee of 50%* will be applied to the scheduled services.

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